Your Questions,

Answered.

Everything you need to know about our fractional operations team, business sale readiness, and building a business that runs without you, from a team of Australian doers who get in and get it done.

20+

Years in operations management

3.5K

Starting from per month

5MIN

To reveal your Exit Score. Free

THE FRACTIONAL OPERATIONS TEAM MODEL

Two senior professionals. One embedded team. Complete operational capability without the cost of full time employees.

Role 01

The Leader

 

Your strategic operations expert. The thinker, the planner, the project manager. They design your systems, set the priorities, and drive the transformation of how your business operates.

    • Operations strategy and design
    • Business systems architecture
    • Project management and prioritisation
    • Change implementation leadership
    • Exit Score improvement planning

Role 02

The Implementer

 

Your senior business operations specialist. The builder, the executor, the doer. While the Leader designs the roadmap, the Implementer drives the car building, refining, and running the operations day to day.

    • Process building and documentation
    • SOP creation and maintenance
    • Day to day operations management
    • Team coordination and workflow
    • Systems setup and optimisation

Together: the strategy AND the execution embedded in your business, delivering real outcomes, every month.

FRACTIONAL OPERATIONS TEAM

What is a fractional operations team?

A fractional operations team is a dedicated pair of senior operations professionals who embed themselves into your business on a part-time basis, without the cost of full-time employees.

The Admin Superheroes model pairs a Leader (a strategic operations expert who thinks, plans, and project manages) with an Implementer (a senior business operations specialist who executes). Together they function as a complete operations function for your business, the thinking and the doing, in one team.

For Australian small to mediums sized business 2-25 staff, this model provides senior operational capability at a fraction of the cost of building it in-house.

How much does a fractional operations team cost in Australia?
Fractional operations team services at The Admin Superheroes start from $3,500 per month, depending on the scope of work and the size of your business. The scope is tailored to each client, some businesses need more strategic leadership, others need more execution support. We work with you to define the right engagement for where your business is right now. This compares to hiring a full time operations manager in Australia which typically costs $90,000–$130,000 per year, plus superannuation and benefits and only gives you one person, not a full team.
What is the difference between the leader and the implementer?
The Leader is your strategic operations expert. They assess your business, design the systems, set the priorities, project manage the work, and bring the senior level thinking that drives real operational change. The Implementer is your senior business operations specialist. They execute the plan, building the processes, managing the workflows, doing the work that actually transforms how your business runs day to day. Think of it this way: the Leader is the architect. The Implementer is the master builder. You need both to actually construct something that lasts. Both roles are filled by experienced Australian operations professionals who embed themselves in your business, not junior offshore contractors doing tasks from a brief.
What makes The Admin Superheroes different from other operational firms?

Two things set us apart from every other operations firm in Australia:

1. We are doers, not consultants.
We do not hand you a report, a recommendation, and a wave goodbye. We bring the same intelligence and strategic thinking as any high end consultant, but we stay and we implement. We are embedded in your business, working alongside you, building the things that actually need to be built.

2. Every single person on our team is based in Australia.
We are not offshoring. We are not managing overseas contractors in different time zones. When you work with The Admin Superheroes, you get senior Australian operations professionals who understand the Australian business environment, employment laws, tax obligations, and market conditions, because they live and work here too.

What does a fractional operations team actually do for a small business?

For small businesses with 2–10 staff, The Admin Superheroes fractional operations team typically handles:

    • Designing and implementing business systems and processes
    • Building and aligning your team around clear roles and accountability
    • Removing the operational bottlenecks slowing your growth
    • Creating standard operating procedures (SOPs) that anyone can follow
    • Improving financial visibility and cash flow management
    • Managing day to day operations so you can focus on growth
    • Preparing your business to scale, or sell

The goal of everything we do is the same: build a business that runs without depending on you.

Is it the same team every month or does it change?
The same team, always. This is one of the core principles of how we work. Genuine embedding requires relationship and context. Your Leader and Implementer get to know your business, your people, your systems, your goals, and your culture deeply over time. That continuity is what makes real operational change possible. We are not a rotating roster of contractors. We are your team.
How is a fractional operations team different from hiring a full time employee?

When you hire a full time operations employee, you get:
one person · one skill set · full time salary · superannuation · leave entitlements · recruitment risk · single point of failure

When you engage The Admin Superheroes fractional operations team, you get:
a Leader AND an Implementer · two senior professionals · predictable monthly investment from $3,500 · no recruitment risk · no HR overhead · scope that flexes with your business needs

You get more capability, more flexibility, and less risk, for less than the cost of one mid level full time hire.

How long does it take to see results?

First 30 days the team embeds, audits the current state, and identifies quick wins. Most businesses see initial operational improvements within this first month.

3–6 months meaningful structural change. Improved team performance, more of your time back, and more predictable revenue.

12–18 months for businesses preparing for sale, this is the window needed to meaningfully improve your Exit Score and valuation multiple.

The earlier you start, the greater your outcome.

BUSINESS SALE READINESS

What is business sale readiness?

Business sale readiness is the process of preparing your business to be sold at maximum value.

Most service based founders leave 30–60% of their potential valuation on the table because their business is too dependent on them personally. Buyers do not pay for effort, they pay for predictability.

A sale-ready business has documented systems, a team that operates without the founder, predictable and recurring revenue, and clean financial records.

Even if you never plan to sell, a sale ready business is easier to scale, easier to step back from, and far less stressful to run.

What is an exit score?

Your Exit Score measures how ready your business is to be sold and at what valuation multiple.

The Admin Superheroes Business Sale Readiness Assessment calculates your Exit Score across five risk drivers:

1. Founder Risk how dependent the business is on you personally
2. Financial Predictability how clearly profit, cash flow, and margins can be verified
3. Operational Maturity whether systems run without daily intervention
4. Leadership Depth whether decision-making sits beyond just the founder
5. Revenue Stability how predictable, recurring, and diversified your income is

A higher Exit Score means lower buyer risk and a higher price when you’re ready to sell.

How do I know if my business is ready to sell?

Your business is ready to sell when it can operate and generate revenue without you personally being involved in day to day decisions.

Key signs of a sale ready business:

    • Documented processes that anyone can follow
    • A team that performs without constant direction
    • Predictable and recurring revenue
    • Clean financial records going back at least 2–3 years
    • No single client representing more than 20–30% of revenue

The fastest way to find out where you stand: take the free Business Sale Readiness Assessment 15 minutes, confidential, instant results.

I'm not planning to sell, is this still relevant to me?
Absolutely, and this is one of the most important things to understand. Exit ready businesses are not just easier to sell. They are easier to scale, easier to fund, easier to lead, and easier to step back from. If your business still relies on you for key decisions, feels profitable but operationally fragile, struggles with team consistency, or would stall if you stepped away for 30 days, your Exit Score is telling you something important right now. Fixing it benefits you today. Regardless of whether you ever sell.

THE ADMIN SUPERHEROES

Who is Kerrie McGilvray?
Kerrie McGilvray is the founder of The Admin Superheroes and a Portfolio Architect based in Sydney, Australia. With over 20 years in operations management across multiple industries, Kerrie specialises in helping small business owners build businesses that can run and sell without them. She is also the owner of Justified Talent and host of The Business Rebellion podcast. Kerrie works with Australian small businesses with 2–10 staff who are ready to stop being the bottleneck in their own business.
Where is The Admin Superheroes team based?
Every member of The Admin Superheroes team is based in Australia. Kerrie McGilvray is based in Sydney, New South Wales. This is not a small detail, it is a core part of who we are. We are not offshoring work overseas or managing international contractors. You get Australian operations professionals who understand Australian business, employment law, tax obligations, and market conditions, because they live and work here too. Services are delivered remotely, so we work with founders across Australia and internationally.
How do I get started?

The best first step is to take the free Business Sale Readiness Assessment.

In 5 minutes you will receive your personalised Exit Score, a breakdown of where buyer risk sits in your business, and specific recommendations for what to address first.

From there, Kerrie will reach out to discuss whether a fractional operations team is the right fit and what scope would make the most sense for where your business is right now.

No financial uploads required. 100% confidential. Instant results.

I'm not planning to sell, is this still relevant to me?
Absolutely, and this is one of the most important things to understand. Exit ready businesses are not just easier to sell. They are easier to scale, easier to fund, easier to lead, and easier to step back from. If your business still relies on you for key decisions, feels profitable but operationally fragile, struggles with team consistency, or would stall if you stepped away for 30 days, your Exit Score is telling you something important right now. Fixing it benefits you today. Regardless of whether you ever sell.

Find Out Your Exit Score

In 15 minutes, uncover where buyer risk sits in your business and what it’s doing to your valuation even if you’re not planning to sell.

100% confidential · No financial uploads · Instant results · Australian team